How to avoid the wrong withdrawal network
Match the withdrawal network to the receiving platform before you send crypto. Check the current deposit list, memo rules, and network status.
Vahe HakobyanEditor-in-chief
Updated Oct 6, 20263 min readFact-checked
On this page
- A ticker can run on several blockchains with different addresses.
- A paused network can block a withdrawal.
- Keep the transaction hash and network name.
To avoid choosing the wrong withdrawal network, you will work from the receiving side back to the sending side. You need the destination address and access to both your exchange and your wallet.
What should I check before withdrawing?
Start on the receiving platform, not the exchange you are withdrawing from. The deposit page shows what that platform accepts.
How do I choose the correct network?
The network you pick on the withdrawal form must match the network the receiving side supports. The exact name on both sides is what matters.
- 1Open the withdrawal pageSelect the asset and find the network menu.
- 2Check the ticker and chainConfirm the ticker and blockchain name match on both sides. A matching ticker alone is not enough.
- 3Verify network statusCheck the receiving platform for a pause or maintenance notice. Wait until the network is active.
- 4Review and sendRead the network, address, and amount again. Then confirm the withdrawal.
What should I do after sending?
After you send the withdrawal, take a few minutes to save the details. These records help with support requests and tax reporting.
Frequently asked questions
The funds may not arrive in your receiving account. They can be stuck at an address the receiving platform does not control, or they may be lost.
Usually no, though the receiving exchange may help if it controls both networks.
Your wallet may support more blockchains than the exchange has enabled for deposits and withdrawals.
It identifies your account when many users share one deposit address. Without it, the platform may not know which account should receive the funds.
